WHAT OUR CLIENTS HAVE TO SAY
My daughter’s workmate was randomly talking about their bathroom renovation. She gave positive feedback about Georgio and Gerain Group in their commitment to professional workmanship. I decided to contact Georgio and Lorraine to book the initial visit. He came straight away and I was so impressed with their responsiveness. It was consistent all throughout the renovation.
Georgio is professional to deal with, honest, always attentive (I tend to change my mind or needed get his endorsement whenever I see ideas for the reno) and communicate updates on a regular basis. I got the quote and asked lots of questions and these were answered. This helped me made up my mind in choosing Gerain and put the deposit to get the reno started.
Doing a total toilet renovation is a big decision and made me scared as you hear stories of renos incomplete and poor quality work. Meeting Georgio for the first time and giving me all his professional advice gave me the guarantee that I will have good outcome from his team. I had a bad experience from another bathroom reno company, and very cautious in dealing with another reno company. I received great response from Gerain Group and this gave me assurance that they will be delivering the toilet that my family wanted. My family totally love our new toilet!
I also worked with Gerain’s recommended suppliers for the tiles (TileTech) and for all toilet accessories (HD Reno). They have wide selections, informative team, always communicating and give me update about my orders. All throughout the reno, Georgio is the main key contact and always kept me updated on what will happen, next stages to expect, and schedule for the coming days/weeks. It was also good dealing with Lorraine for accounts matters and always keep in touch with the details done for progress payments.
There were times when schedules or something else doesn’t eventuate due to restraints beyond Georgio’s control, but he worked on solutions of alternative options on these issues as soon as he can to address and avoid any delays.
Georgio is a good listener and gives you honest feedback if something I wanted to do was not practical or not acceptable as it might cause issues later down the track or not aligned with required standards.
I highly recommend Gerain Group for their great work done to our toilet renovation! I wished I heard about them earlier. From the beginning, Gerain Group were attentive to our family’s vision of our new toilet and have us suppliers and tradespeople who are professional, cooperative with our needs and informative.
I wouldn’t hesitate working with Gerain Group (maybe kitchen is next in line) again, Georgio, Lorraine, and their tradespeople! It’s a click from J5. Thank you, Gerain Group!
I cannot speak highly enough of Gerain Group. From the day Georgio arrived to give us a quote to renovate our bathroom with collapsing ceiling, until the day of completion, we have received nothing but professionalism, punctuality and an impressive adherence to schedule.
Gerain Group run a tight ship. The contracts outlining work and costings were detailed and thorough and Lorraine sent timely emails with regard to progress and staggered payments.
Georgio has a great network of trades people who can attend to every job. Tilers, plumbers, electricians, gyprockers to name a few who came into our home, performed their work with skill and left our home leaving it looking better than when they first arrived. Georgio kept in touch daily to let us know what was happening next and when he would arrive each morning to oversee the process. He cared about every step in the process and consulted with us on each decision which needed to be made.
We were so incredibly impressed by the work carried out, the reasonable price and dedicated effort of Gerain Group, we added a second bathroom to the initial renovation, then our kitchen, laundry, downstairs toilet and our ensuite. Visitors to our home have been stunned and we feel like we’re living in a Vogue magazine!
You cannot go wrong with Gerain Group. They are proof that there are highly skilled trades people who are dedicated to their craft with no short cuts or shoddy work in sight. I will happily recommend Georgio and his team to anyone who wants reasonably priced, classy renovations.
Thank you Georgio, Lorraine, and the entire Gerain Group team for a full renovation of our house. I am glad that I engaged with a legitimate and experienced builder like you. You and Lorraine were always available to answer all my questions and concerns.
Thank you, again, for your support, great work, and service. I recommend Gerain Group for any home renovation projects.
I recently had my kitchen and bathrooms renovated by Gerain Group. I am more than happy with the end result. Georgio and his team are very professional. They were very accommodating throughout the build and were happy to go along with minor changes that I wanted when they came up throughout the build. Georgio was on top of things, and it was pleasing to deal with him during the process.
I would not hesitate to recommend Georgio and his team if you are thinking of updating your kitchen or bathroom.
I love my new bathroom & kitchen renovation from Gerain Group. It has transformed my apartment into a more functional and modern space, and I’m really pleased with the result.
Hi Lorraine, just a quick note to say a big thank you to Georgio and his team for the great job they did on by bathroom renovation.
Starting with the demolition, right through to the painting, I found the tradesmen to be very polite, punctual, and organised in the areas they worked in. Georgio kept me informed at all times as to who and when a tradie would come and his attention to detail ensured the job was done on time, at the quoted price, and finished to a very high standard.
I could not be any happier with the result and would have no hesitation in recommending your company to anyone who needed any work done. Thank you once again.
Row and Craig
Our bathroom was recently renovated with Gerain Group, and we couldn’t be happier with the result. The overall process was smooth and fun as we worked together to cater for the design needs and functionality of the overall space.
Most of all, we enjoyed the tradies Gerain Group uses, and found the communication of Georgio to be excellent. He is attentive and open to suggestions, and well priced.
We highly recommend Gerain Group to others, and already have done so. If you are looking to embark on a once in a lifetime renovation of a bathroom, don’t hesitate to get Georgio over for a quote. His wife and partner in the business was also a pleasure to work with. We are completely loving the transformation of our bathroom/laundry space.
Thank you, Georgio, Lorraine, Alex, and team of tradies! Job well done!
Gabriella, Central Coast NSW
This company is highly professional with the fairly complex jobs they are undertaking – bathrooms, kitchens and well – the whole house. They did a wonderful job with our bathroom and toilet – the kitchen and dining area are coming next.
There was one emergency during their few weeks there due to a human error and within a couple of hours the relevant trades man arrived and fixed the issue from Sydney to the Central Coast. I was truly amazed.
Every night I was informed what time they arrive the next day and was always told a few days ahead what was the process.
We are very happy with their workmanship and conduct of customer care.